Services and Fees

Fun facts about telehealth: 

• Research has demonstrated telehealth is just as effective as in-person services. This is because the mirror neurons in our brains still work whether you are physically in the room or on a computer screen. 
• You get to introduce us to your pets, babies, toddlers, and that cool plant on your windowsill!
• You get to receive therapy from the comfort of your own home or office. It easily fits into your schedule and does not require drive time. 
• You don't have to wear a mask (or even pants for all we know!) 

With that said, there are a few drawbacks too. 

• We cannot always see your whole body. This might mean missed cues that body language provides. 
• We can't hand you a tissue to show you that we really are right there with you.  (Although I have been known to try through the screen... which made everyone have a good laugh!) 
• Technology is not perfect and does fail. We have back up plans, but it can be disruptive during the session if we have to switch platforms or communication methods. 
• Privacy can be tough at home. Some clients have chosen to do therapy in their car, on a walk, or from their closet. This is great and nope, we are not judging the mess in the background. we actually hardly even notice since we are focused in on you!

This is a newer experience for many of us and I commit to you that I have received additional telehealth training and approach all the hiccups with good humor. I seek to address any problems with diligence. If you have any extra questions, please don't hesitate to reach out 

kara@insight-owl.com

In person appointments procedures: 

•  Please check yourself for symptoms of COVID-19 or other communicable illnesses . If you have a fever, cough, shortness of breath, nausea, loss of smell, fatigue, or you suspect you may have been exposed, please do not come. There will not be a cancellation fee and we highly recommend you go get tested for COVID-19.
• Please be on time.  Appointments will be considered a late cancellation or no show if you are more than 15 minutes late. 
• You will be required to sign an in-person appointment waiver indicating you understand the risks of contagion and will not hold us or the practice liable for your exposure. 

Walking appointments: 

When availability allows, Chris offers walking appointments to those who desire them. All the same criteria as above apply, except we will meet in a designated location to walk and talk instead. There are a few extra things to consider though. 

• Privacy. We might see someone we know out in public. We can make a plan on how to handle this situation but I am a known therapist in town and you will be seen with me. 
• Confidentiality. Meeting in a public place, even if it is pretty secluded does have some risk of your personal information being overheard. 
• Weather. It might rain (or hail flaming meteors) which could cause us to have to revert to teletherapy or reschedule unexpectedly. 

Questions? Please reach out christen@insight-owl.com